A handful of everyday websites, plus the free tools Jason uses (or recommends) for keeping a computer running well.
Free, trustworthy tools worth having on hand - the same ones used during repairs and troubleshooting visits.
Free media player that handles almost any video or audio format you throw at it.
DownloadQuick benchmark tool for checking your hard drive or SSD's read and write speed.
DownloadFree tools from CPUID for checking your hardware specs, temperatures and system details.
DownloadFree on-demand scanner from Microsoft for finding and removing malware.
DownloadThe remote access software used for remote support sessions - install this if asked to for a remote visit.
DownloadGoogle's free browser-based remote access tool - a simple alternative for a quick remote session.
DownloadTrusted anti-malware software for cleaning up a computer that's picked up something nasty.
DownloadFree office suite covering word processing, spreadsheets and more - a solid alternative to paid software.
DownloadFree online and downloadable tools for creating, merging and editing PDF files.
DownloadIf in doubt, don't guess - a quick call sorts out what's actually going on a lot faster than trial and error.